Privacy Policy

Last updated: January 1, 2024

Hey there! At Prissy Pretty, we care deeply about your privacy. This policy explains what information we collect when you shop with us, how we use it, and how we keep it safe. We've written it in plain English — no confusing legal jargon — because we believe you deserve to know exactly how your data is handled.

By using our website or placing an order, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you browse our site or make a purchase, we may collect the following types of information:

Personal details — your name, email address, phone number, and date of birth (if provided)
Shipping & billing address — so we can get your order to you
Payment information — credit/debit card details processed securely through our payment provider (we never store full card numbers)
Order history — what you've purchased and when
Browsing data — pages visited, time spent on site, referring URLs, and device/browser information collected automatically
Communications — any messages you send us via our contact form or email

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders, including sending order confirmations and shipping updates
Respond to your questions and customer service requests
Send you marketing emails about new arrivals, promotions, and exclusive offers — only if you've opted in
Analyze website traffic and improve your shopping experience
Prevent fraud and keep our site secure
Comply with legal obligations

We will never sell your personal information to third parties. Full stop.

3. Cookies

This website uses cookies. We use cookies to analyze website traffic and optimize your website experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our site.

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect the functionality of our site. By continuing to use our site after seeing our cookie notice, you consent to our use of cookies as described here.

4. Third-Party Services

To run our boutique smoothly, we work with trusted third-party partners. These include:

Payment processors — to securely handle your transactions. Your payment details are encrypted and processed directly by our payment provider and are never stored on our servers.
Shipping partners — to deliver your orders. We share your name and shipping address with our carriers so they can get your goodies to you.
Email marketing platforms — to send newsletters and promotions to customers who have opted in.
Analytics providers — to help us understand how visitors use our site so we can keep improving it.

These partners are only given the information they need to perform their specific service and are required to keep your data secure and confidential.

5. Data Security

We take the security of your personal information seriously. We use industry-standard encryption (SSL/TLS) to protect data transmitted between your browser and our site. Access to your personal information is restricted to authorized personnel only.

While we do everything we can to protect your data, no method of transmission over the internet is 100% secure. If you ever have concerns about the security of your account, please contact us right away.

6. Your Rights

You're in control of your personal information. You have the right to:

Opt out of marketing emails at any time — just click "Unsubscribe" at the bottom of any email we send you
Request a copy of the personal data we hold about you
Ask us to correct any inaccurate information
Request deletion of your personal data (subject to any legal obligations we may have to retain certain records)
Withdraw consent for data processing where consent is the legal basis

To exercise any of these rights, just reach out to us using the contact details below and we'll take care of it promptly.

7. Contact Us

Have questions about this Privacy Policy or how we handle your data? We'd love to hear from you. Reach out any time:

Prissy Pretty

[email protected](404) 348-8034

We aim to respond to all privacy-related inquiries within 5 business days.